Campaigns
Send an approved template to thousands of customers, each message personal.
Jess MorganWhatsApp · onlineAssigned to youHi! Is the purple set still available?
Hi Jess! Yes, it is 💜
Perfect. Can you send the details?
Of course! Here’s everything you need.
Jess MorganWhatsApp · onlineAssigned to youHi! Is the purple set still available?
Hi Jess! Yes, it is 💜
Perfect. Can you send the details?
Of course! Here’s everything you need.
Jess MorganWhatsApp · onlineAssigned to youHi! Is the purple set still available?
Hi Jess! Yes, it is 💜
Perfect. Can you send the details?
Of course! Here’s everything you need.
Every customer reaches the right person.
And nothing sits unanswered.
Your customers write on WhatsApp, comment on Instagram, ask on Messenger and reply by email.
ChatHey brings every conversation into one place.
Reach thousands at once, answer every message on autopilot, and let an AI bot reply from what your business knows. All on WhatsApp’s official API.
Send an approved template to thousands of customers, each message personal.
Build the conversation once, with buttons and branches. It runs on every chat.
Answers from your own knowledge, and hands the chat to your team when it should.
Campaigns
Flow chatbot
⚡Answers every chat, day and night
AI chatbot
✦Answers from your knowledge. Hands over when it should.
Instant replies answer every comment in public, turn commenters into followers, and send the link straight to their DMs.
Every comment answered. Every lead in your inbox.
Shared inbox
Every conversation, for the whole team, in one place.
Everyone answers. Nobody steps on each other.
CRM
From the first message to a closed deal.
Bring WhatsApp, Instagram, Facebook Messenger, TikTok and email conversations into one shared team inbox, so your team can work together in one place.
Yes, on every plan. Connect a Gmail or Google Workspace mailbox, an Outlook or Microsoft 365 mailbox, or any other mailbox, up to 10 per business. Its emails appear as conversations in the same shared inbox, your team replies from the business's own address, and read/unread status and drafts stay in sync with the mailbox. Disconnecting a mailbox deletes the emails imported from it. Section 15 of our privacy policy explains exactly what we do with email data.
Yes. ChatHey runs on Meta's official WhatsApp Cloud API. WhatsApp conversations and template campaigns operate through that official connection.
No. The visual flow-bot builder lets you connect triggers, replies and branches. For custom integrations, your developers can use the API.
Yes. The AI bot uses a knowledge base to answer questions about your business. Your team can stay involved when a conversation needs a person.
The AI bot stops writing and the conversation is handed to your team - nothing else changes. Your inbox, campaigns, flow bots and instant replies all keep working, and the allowance resets on your renewal date. You can also buy more tokens, or connect your own AI provider key, in which case there is no token limit at all.
A contact you exchange at least one message with during a calendar month, counted once no matter how many messages you send. Replying to someone you are already talking to that month never counts again, and the allowance resets on the 1st. It is separate from how many contacts your list can hold, which is a much larger number on every plan - roughly ten months of outreach.
Nothing is lost straight away. Your conversations, contacts and campaigns are kept for 30 days after a free trial ends, and for 60 to 180 days after a paid subscription ends, depending on when your team last signed in. We email you 14 days and 3 days before anything is deleted, you can download your contacts in the meantime, and renewing cancels the deletion. Your account and your setup - bots, quick replies, tags - are always kept.
Both. ChatHey is designed for solo operators, growing businesses, multi-seat teams and agencies managing several accounts.
Your customers are already talking. Bring it all together.